Policies + Terms

What do we do with your information?

When you make a purchase from Atelier Chatelaine, as part of the buying process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

CONSENT - How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you or disclosure of your information, at any time, by contacting us at info@atelierchatelaine.com


We may disclose your personal information if we are required by law to do so or if you violate our terms.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider, or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s terms.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


By using this site, you represent that you are at least the age of majority in your province or state of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Your use of this website constitutes your agreement and acceptance of the following terms and conditions. The terms and conditions of this website are subject to change at any time, without prior notice. Any such changes will be posted on this page. These terms and conditions and any modifications thereto, are referred to as the "Terms and Conditions."


All trademarks, logos, design marks and service marks (collectively, the "Trademarks") used or displayed on this website are the registered or unregistered Trademarks and exclusive property of Atelier Chatelaine or a third party. You may not construe that anything on this website grants, by implication, estoppels, or otherwise, any license or right to use any such Trademark without the written permission of Atelier Chatelaine or a third party that may own that Trademark. All website content is protected by copyright and may not be reproduced, transferred, distributed, modified, copied, displayed, published, sold, licensed or used for the creation of any other material for any commercial or other purpose without the express prior written consent of Atelier Chatelaine. The Content may contain errors, omissions, or typographical errors or may be out of date. Atelier Chatelaine may change, delete, or update any content at any time and without prior notice, including prices and product availability. The content is provided for informational purposes only and is not binding on Atelier Chatelaine in any way except to the extent it is specifically indicated to be so. Atelier Chatelaine does not warrant the accuracy, integrity or completeness of the content provided in this website, including any advice or other similar information obtained by you from us or through this website.


This Website is the sole intellectual property of Atelier Chatelaine. This includes all web design; text; source code and software. As such, it may not be used by any party without our express written consent, and the unauthorized use of any material or content violates copyright and intellectual property laws. No part of this site may be reproduced, downloaded, linked to or otherwise used without the express written permission of Linen Way. All copyright, design rights and other intellectual property rights in our designs and products are and will remain the property of Atelier Chatelaine.


These Terms of Use constitute an agreement which is effective until terminated by Atelier Chatelaine at any time, without notice. Atelier Chatelaine may terminate your right to use this site immediately without notice to you if, in Atelier Chatelaine’s sole discretion.


We reserve the right, in our sole discretion, to change these Terms of Use at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these Terms of Use. Your continued use of this site following the posting of changes to these Terms of Use or other policies means you accept the changes.


If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@atelierchatelaine.com